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Luna Bronze Help Centre

Got a fake tan question? Our Customer Support team can assist you with queries from how to self tan  your face to what is the best fake tan for me! 

Luna Bronze | Customer Support

Parcels are dispatched on the next business day after your order has been placed. In busy periods, parcel dispatch may be delayed by up to 10 business days. For more information, please refer to our Help Centre here.

Upon dispatch of your order, you will receive tracking information via email. This information can be used via the Tracking Page on the selected postal carriers website. 

Alternatively, you can click here to track your parcels progress through our website 🚚

About Us. Here’s what we’re about - giving everyone a flawless, sun-free glow that’s good for the planet & your skin. We want everyone to feel good bronzing, which means that everyone’s welcome in our Lunaverse. Why do we exist?. Our journey started

About UsHere&#x2019;s what we&#x2019;re about - giving everyone a flawless, sun-free glow that&#x2019;s good for the planet &amp; your skin. We want everyone to feel good bronzing, which means that everyone&#x2019;s welcome in our Lunaverse.Why do we exist?Our journey started way back in 2015. After one of our founders had a scary brush with skin cancer, we wanted to change our sunbaking ways and find a sunless tanning brand that also made skin-loving ingredients a priority. When our search turned up empty, we knew we had to step up and create it for ourselves.&#xA0;Sunless Tanning Meets SkincareThe combination of sunless tanning and skincare has been a key part of the Luna Bronze mission since day dot. We&#x2019;ve infused all our LB products with natural Aussie ingredients like lemon myrtle, vitamin C and orange blossom that moisturise, nourish and replenish your skin, helping you glow from the inside out.Consciously CreatedWe&#x2019;re also big on sustainable beauty, which is why our products don&#x2019;t come with excess packaging and we use recyclable bottles where we can (with more in the works - watch this space). All our ingredients are vegan and cruelty-free, so you can get your sunless glow guilt-free.Feel Good BronzingAnd now we&#x2019;re here, providing a safe, healthier, and more sustainable option for people who love getting their glow on. We reckon a gorgeous sunless glow should be enjoyed by EVERYONE as a flawless glow is the ultimate confidence booster.

Our Story

At Luna Bronze, sustainability is at the core of our values as we aim to develop skincare products that are good for the skin and our planet. We are dedicated to constantly improving our eco-friendly practices, which is why we have made conscious eff

At Luna Bronze, sustainability is at the core of our values as we aim to develop skincare products that are good for the skin and our planet. We are dedicated to constantly improving our eco-friendly practices, which is why we have made conscious efforts to minimise excess packaging and prioritise the use of sustainable materials in our product packaging. We are always exploring new ways to reduce our environmental footprint, so stay tuned for more exciting sustainability initiatives from us! &#x1F30F;Our ingredients The ingredients we use in our self-tanners are vegan, cruelty-free (PETA certified), natural and organic, made right here in Australia &#x1F998;Our TubesAll our LB tubes (Glow Gradual Tanning Moisturiser, 200ml &amp; Radiant Self Tanning Lotion) are created with a blend of sugar cane polyethylene (PE) and recycled polyethylene (PE) materials, manufactured in a facility powered by clean, renewable solar energy.Our BottlesOur tanning mousse bottles are made from biodegradable HDPE. They will fully biodegrade in landfill within 6-10 years leaving behind no microplastics. Our caps and pumps are also fully recyclable so make sure you separate them in the trash when disposing of your empties.Illume Tanning Water, Glow Gradual Tanning Moisturiser, 500ml, Eclipse Tanning Mousse and Total Eclipse Tanning Mousse are all packaged in bottles made from 30% Post Consumer Resin (PCR) - recycled plastics, and our Good Night Face Bronzing Serum bottles come packaged in glass bottles which can be recycled.

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