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Self Tan Quiz

Bronze Squad

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Luna Bronze Help Centre

Got a fake tan question? Our Customer Support team can assist you with queries from how to self tan  your face to what is the best fake tan for me! 

Luna Bronze | Customer Support

Welcome Offer Terms & Conditions

Promotion Terms and Conditions

Can I change or cancel my order?

My item is on pre-order. What does that mean?

Which payment types do you accept?

Can I use a discount code?

Using Afterpay as my payment method

I made a mistake on my shipping address! Can I change it?

Can I use multiple discount codes at checkout?

HELP! My order is missing an Item?

Where can I see my store credit?

How do I apply my store credit to an order?

Forgot to add a Free Gift with Purchase to your order?

My product is damaged – what should I do?

I received an incorrect product – what should I do?

Can I purchase an eGift card?

How do I redeem an eGift card?

HELP! I've lost my eGift Card!

My eGift card balance is displaying the wrong amount!

eGift Cards

I'm having troubles logging into my account

How do I create an account?

How do I update the information on my account?

My Account

Ordering

Why hasn’t my order shipped yet?

What is Shipping Protection?

How much is shipping?

How long does shipping take?

How do I track my order?

My order was marked as delivered but I have not received it?

Can I change my delivery address?

Will I have to pay duties?

Can I pick up my order?

My parcel got returned to sender

AUSTRALIA 🇦🇺

How can I track my order?

NEW ZEALAND 🇳🇿

Shipping Updates Due to Canada Post Strike

CANADA 🇨🇦

Will I have to pay duties or tariffs?

UNITED STATES 🇺🇸

UNITED KINGDOM 🇬🇧

Do you ship anywhere else?

EVERYWHERE ELSE 🌎

Shipping & Handling

What is your Return Policy?

Do you offer exchanges?

I've returned an item, have you received it?

What happens to my refund if my card is no longer in use?

Returns & Refunds

How do I join the Loyalty Program?

How do I earn points?

How do I redeem points?

Where do I view my points balance?

What's the difference between being on your email list, and being apart of the Bronze Squad?

Do my previous purchases count?

Can I be rewarded for Luna Bronze purchases from other stores/retailers?

Do my points expire?

Can I combine my rewards voucher with other offers?

Loyalty Program

How do I refer a friend?

Referral Program Terms and Conditions

How can I work with Luna Bronze?

Do you do paid partnerships?

Influencers, Affiliates and Content Creators

Are your products pregnancy/breastfeeding safe?

Will the tan come off onto sheets/clothing/towels?

Do your products work for sensitive skin?

Will this work with age spots or pigmentation?

Can you go swimming with fake tan on?

Do Luna Bronze products protect you from the sun?

Guide to using self tan for people of colour

Can I use hair removal cream with self tanner?

Where are Luna Bronze products made?

Why doesn't my face tan last as long?

Can I leave Luna Bronze on overnight?

Does fake tan work for people with vitiligo?

What sunscreen can I use to avoid stripping my fake tan?

How long do I leave Radiant on?

Do I need a Tanning Mitt to apply Radiant?

What’s the difference between our Radiant and Glow lotions?

Can I use the bronzing drops on my body as well as my face?

Are the Cosmic Bronzing Drops suitable for all skin types?

How long does the bronzed effect last after application?

Are the ingredients in the Cosmic Bronzing Drops cruelty-free and vegan?

What are the Cosmic Bronzing Drops?

Do Luna Bronze products have an expiry date?

When should I wash my Self Tanning Mitt?

Can I use a dryer to dry my Self Tanning Mitt?

How often should I wash my Self Tanning Mitt?

Can I use self tanner on Acne-prone skin?

Can I use self tanner if I have melasma?

What is the best self-tanner for fair/pale skin?

Does Luna Bronze test on animals?

Does Vitamin C affect self-tanner?

How do Shop Pay Instalments work?

What product do you recommend for my skin type?

How do I store my products?

My Discount Code is not working?

What is the best time to shave before applying self-tan?

Can I use Glow on my face?

I purchased on Amazon and need help?

Where can I get promo/discount codes?

Can I Swim After Self-Tanning?

Will My Tan Go Patchy During Exercise?

HELP! My product arrived frozen – what should I do?

Is your tan sweat-proof?

How will I know when a product will be back in stock?

Do you offer sample sizes?

Can I use the Self-Tan Back Applicator for the Glow Gradual Tanning Moisturiser?

HELP! My Face product is blotchy - What do I do?

Why isn’t my Glow 500ml Pump popping up?

Will it stain my palms?

Are You Listed on the EWG?

Why am I not seeing results with my Glow Gradual Tanning Moisturiser?

How do I apply the Self Tanning Jelly?

Got some Questions about our Jelly? See our FAQS here!

Oops - had a spill? Here's how to clean up your Jelly Immediately!

Self Tanning Jelly

How do I apply Instant Bronzing Cream?

Will it stain my clothes?

Can I use it on my face?

Instant Bronzing Cream

New LB Products

Do your products contain a fragrance?

Do your products contain gluten?

What is DHA?

Does Luna Bronze contain nut ingredients?

Are your products phthalate free?

Are your products PEG Free?

Do your products contain Caffeine?

Do your products contain a synthetic fragrance?

Why do you use Carrageenan?

Why do you use phenoxyethanol?

Ingredients

How do I apply the Solar Eclipse Tanning Mousse?

How do I remove my self tan?

How do I apply self tan?

How do I contour with fake tan?

How to apply fake freckles with self tanner?

How do I apply Radiant?

How do I wash my Self Tanning Mitt?

How to use the Luna Bronze Contour Blending Brush?

How To's

How do I unsubscribe?

I forgot my password!

How do I change my email address on my profile?

I'm having trouble logging in!

Email & SMS Subscriptions

FAQ's

Our Story

Sustainability

We're so excited to share with you our NEW Referral Program, where you can start earning with every successful referral you make!

About Us. Luna Bronze is proudly Australian made and owned, crafting our products with care right here in Australia. Here’s what we’re about - giving everyone a flawless, sun-free glow that’s good for the planet & your skin. We want everyone to feel

About UsLuna Bronze is proudly Australian made and owned, crafting our products with care right here in Australia.Here&#x2019;s what we&#x2019;re about - giving everyone a flawless, sun-free glow that&#x2019;s good for the planet &amp; your skin. We want everyone to feel good bronzing, which means that everyone&#x2019;s welcome in our Lunaverse.Why do we exist?Our journey started way back in 2015. After one of our founders had a scary brush with skin cancer, we wanted to change our sun-baking ways and find a sunless tanning brand that also made skin-loving ingredients a priority. When our search turned up empty, we knew we had to step up and create it for ourselves.&#xA0;Sunless Tanning Meets SkincareThe combination of sunless tanning and skincare has been a key part of the Luna Bronze mission since day dot. We&#x2019;ve infused all our LB products with natural Aussie ingredients like lemon myrtle, vitamin C and orange blossom that moisturise, nourish and replenish your skin, helping you glow from the inside out.Consciously CreatedWe&#x2019;re also big on sustainable beauty, which is why our products don&#x2019;t come with excess packaging and we use recyclable bottles where we can (with more in the works - watch this space). All our ingredients are vegan and cruelty-free, so you can get your sunless glow guilt-free.Feel Good BronzingAnd now we&#x2019;re here, providing a safe, healthier, and more sustainable option for people who love getting their glow on. We reckon a gorgeous sunless glow should be enjoyed by EVERYONE as a flawless glow is the ultimate confidence booster.

At Luna Bronze, sustainability is at the core of our values as we aim to develop skincare products that are good for the skin and our planet. We are dedicated to constantly improving our eco-friendly practices, which is why we have made conscious eff

At Luna Bronze, sustainability is at the core of our values as we aim to develop skincare products that are good for the skin and our planet. We are dedicated to constantly improving our eco-friendly practices, which is why we have made conscious efforts to minimise excess packaging and prioritise the use of sustainable materials in our product packaging. We are always exploring new ways to reduce our environmental footprint, so stay tuned for more exciting sustainability initiatives from us! &#x1F30F;Our ingredients The ingredients we use in our self-tanners are vegan, cruelty-free (PETA certified), natural and organic, made right here in Australia &#x1F998;Our TubesAll our LB tubes (Glow Gradual Tanning Moisturiser, 200ml &amp; Radiant Self Tanning Lotion) are created with a blend of sugar cane polyethylene (PE) and recycled polyethylene (PE) materials, manufactured in a facility powered by clean, renewable solar energy.Our BottlesOur tanning mousse bottles are made from biodegradable HDPE. They will fully biodegrade in landfill within 6-10 years leaving behind no microplastics. Our caps and pumps are also fully recyclable so make sure you separate them in the trash when disposing of your empties.Illume Tanning Water, Glow Gradual Tanning Moisturiser, 500ml, Eclipse Tanning Mousse and Total Eclipse Tanning Mousse are all packaged in bottles made from 30% Post Consumer Resin (PCR) - recycled plastics, and our Good Night Face Bronzing Serum bottles come packaged in glass bottles which can be recycled.

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