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Shipping to Australia, mate? Here’s everything you need to know…

How much is shipping?

Not in a rush?Spend A$85 or more and you’ll get free standard shipping.Spend less than A$85? Standard shipping is charged at a flat rate of A$9Want it fast?! 🚀Spend A$150 or more and you’ll get free express shipping.Spend less than A$150? Express sh

How long does shipping take?

Standard Delivery. Orders are dispatched from our Melbourne warehouse between business hours Monday - Friday and are sent via Australia Post with an estimated delivery timeframe of 2-5 business days depending on your delivery location. Express Delive

How do I track my order?

For the simplest way to track your order, you can click here to track your parcels progress through our website 🚚. Alternatively you can input your tracking number in the Australia Post website linked here. Where is my order (WISMO)?. How do I get m

My order was marked as delivered but I have not received it?

We're really sorry to hear that you haven't received your order even though it has been scanned as delivered. We understand how frustrating this can be!. Here’s what you can do:.

Can I change my delivery address?

If you have made an error, please contact our team immediately via the Contact Us form or by using the chat box on the bottom left-hand side of our site. Provided you are contacting us within our business hours (Monday - Friday 8am - 4pm Sydney, Aust

Will I have to pay duties?

Australian orders are shipped domestically from our Melbourne warehouse and will not incur duties.

Can I pick up my order?

Unfortunately, we’re unable to offer pick-up services. All orders will be shipped from our warehouses and delivered to your shipping address entered at the checkout.

My parcel got returned to sender

If you have made an error on your address at checkout and your parcel is dispatched to the incorrect location, or if your parcel is returned to us due to it not being picked up from your postal office within the designated time frame, we will not be