Shipping & Handling

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How much is shipping?

Australia - Standard Delivery 🇦🇺. Australia - Express Delivery 🇦🇺. New Zealand 🇳🇿. USA 🇺🇸. Canada 🇨🇦

How long does shipping take?

AU Bronzers 🇦🇺. Australia - Standard Delivery. Orders are dispatched from our Sydney warehouse between business hours Monday - Friday and are sent via Australia Post with an estimated delivery time frame of 2-5 business days depending on your deli

How do I track my order?

Your order will be sent from our Australia warehouse with Australia Post. You can input your tracking number in the Australia Post site linked here. Your order will be sent from Australia with Australia Post, with the final delivery being made by NZ

Can I change my delivery address?

If you have made an error, please contact our team immediately via the Contact Us form or by using the chat box on the bottom left-hand side of our site. Provided you are contacting us within our business hours, we may be able to intercept your order

Will I have to pay customs & duties?

Luna Bronze is not responsible for any duties or taxes incurred once your order arrives in the country of delivery. All importing taxes are the responsibility of the customer and will not be refunded by Luna Bronze. If you are unsure about the import

Can I pick up my order?

Unfortunately, we’re unable to offer pick-up services. All orders will be shipped from our warehouses and delivered to your shipping address entered at the checkout.

My parcel got returned to sender

If you have made an error on your address at checkout and your parcel is dispatched to the incorrect location, or your parcel is returned to us due to it not being picked up from your postal office within the designated time frame, we will not be hel