Shipping to Canada? Hereās everything you need to know...
Canada Post has announced that they are on national strike as of Friday, September 26th, 2025Ā local time.Ā To ensure your orders continue to be delivered promptly, we will be primarily using these trusted carriers:. These carriers will manage all ship
Please note orders placed with 1 or 2 day shipping options will be shipped on the same business day or the next business day, depending on what time of day your order is placed*. Orders that are placed on a weekend or Canadian federal holiday with 1
Orders are dispatched from our Toronto warehouse during business hours, Monday - Friday, with an estimated delivery time frame of 1-10 business days for standard delivery, depending on your delivery location. Please note that most standard parcels ha
Your order will be sent from our Toronto warehouse via Canada Post, UPS or Uni Uni. For the simplest way to track your order, you can click here to track your parcels progress through our website š. Alternatively, you can input your tracking number
If you have made an error, please contact our team immediately via email atĀ [email protected]. Provided you are contacting us within our business hours (Monday - Friday 8am - 5pm Sydney, Australia AEST/AEDT), we MAY be able to intercept your or
Good news, Canadian glow-getters - you wonāt have to worry about duties on your Luna Bronze order!Ā š. All Canadian orders are shipped domestically from our Toronto warehouse, which means no surprise customs fees at your door. Just fast, fuss-free de
Unfortunately, weāre unable to offer pick-up services. All orders will be shipped from our warehouses and delivered to your shipping address entered at the checkout.
If you have made an error on your address at checkout and your parcel is dispatched to the incorrect location, or if your parcel is returned to us due to it not being picked up from your postal office within the designated time frame, weĀ will not be
We're really sorry to hear that you haven't received your order even though it has been scanned as delivered. We understand how frustrating this can be!. Hereās what you can do:
Shipping Protection is an optional service you can add to your order during checkout to safeguard your purchase against loss, damage, or theft during transit. To include Shipping Protection, simply select the option in your cart before completing you